Employee Assistance Program (EAP)

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We are pleased to welcome GuidanceResources® as the new provider for our Employee Assistance Program (EAP). Your GuidanceResources® Employee Assistance Program provides counseling and other services to help you. This program is confidential and free to you and your family members who live with you.

Your toll-free number gives you direct, 24/7 access to a GuidanceConsultant℠, who will answer your questions and, if needed, refer you to a counselor or other resources.

Call: (888) 628.4844

TTY:  800-697-0353 (for hearing- or speech-impaired)

Online:  guidanceresources.com

App:  GuidanceNow℠

Web ID:  DLEAP

Benefits of GuidanceResources® :

  • Available in-house counselors for immediate support 24/7
  • Referral to counselors in your area
  • Referral to attorneys or financial counselors in your area 
  • Family Source: Can assist you with finding childcare, babysitters, or daycare
  • Elder Care: Can assist you with finding services or homes for an aging family member
  • Articles, videos, and on-demand trainings available on topics ranging from personal growth, to marriage, to estate planning, and more

Guide to Using GuidanceResources®  Online

First-time users, follow these simple instructions and start exploring the resources offered to you on GuidanceResources Online.

1. Go to guidanceresources.com.

2. Once  on the guidanceresources.com home page, click the Register tab.

3. You will then  be asked to enter your Organization Web ID.

             Your Company/Organization Web IDDLEAP

4. On the next page, you will be asked to enter the first five (5) characters of the name of your company or organization. When  you’ve finished, click the Submit button on the bottom of the page.

             Your Company Name (first five [5] characters)XXXXX

5. On the next page, you will be asked to select your company from a drop down  menu. When  you’ve finished, click the Submit button at the bottom of the page.

6. You will then  be asked to enter a User Name and Password. Both can be anything  you would like but should be something you will remember. The User Name (often your name) must be at least six characters long and should have no spaces (for example: joesmith). The Security Questions are meant to prompt you if you forget  your password. You must select the button verifying that you are at least 13 years of age,  as required by federal law. Make sure that you complete all fields that have red asterisks. These are required fields. When  you’ve finished, click the Submit button at the bottom of the page.

7. You should now be on the website.

For Future Logins

You will NOT have to enter all of the demographic information again. You will only need to remember your User Name and Password. When  you get to Step  2 above, instead of clicking on the register tab, use the Login section and enter your User Name  and Password and click the login button. This will take you directly to GuidanceResources Online. If you have any problems registering or logging in to GuidanceResources Online, email Member Services at memberservices@compsych.com.

Access your ComPsych® GuidanceResources® progam anytime, anywhere!

With ComPsych® GuidanceResources® Online you can:

  • Access thousands of tools and resources
  • Connect to an array of live and digital care options 24/7
  • Discover featured resources and alerts on timely topics and emerging issues
  • Engage with on-demand trainings, interactive assessments, tutorials, and more!

Download the ComPsych® GuidanceNowSM Mobile App

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